Shipping policy

Returns & Exchanges
At Nuvore Kreation, we curate each gift set with care to ensure quality and satisfaction.
If your item arrives damaged or incorrect, you may request a return or replacement within 7 days of delivery.

Please note:
• Returns are only accepted for damaged, faulty, or incorrect items.
• Curated gift sets are not eligible for change-of-mind returns.
• Items must be unused and in original packaging if approved for return.
• Opened candles or fragrance items cannot be returned for safety reasons.

How to request a return:
Please use the Contact Us form on our website.
Include your order number and clear photos of the item.
We aim to respond within 24–48 hours.